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Faq's
Artworks
To explore our artworks, simply browse through various category pages. Click on the artwork you like to view its details. You can choose from ready sizes or customize your own by clicking on the "CUSTOMIZE" tab, where you can select your preferred size, frame, mount color, and more.
Yes, we offer custom artworks. You can click on the "CUSTOMIZE" tab on the product page to choose your own size, frame, mount color, and more. Our team will create a unique artwork based on your preferences.
Orders
While browsing various category pages, click on artworks you like. You will be taken to the product page, where you can choose a ready size or click on the "CUSTOMIZE" tab and choose your own size, frame, mount color, and more. Add the product to your shopping cart by clicking on the "Add to Cart" button. On the shopping cart page, when you're ready to complete your order, click "Checkout," fill out your billing & shipping address, review your order details, and proceed to make payment.
Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status and location of your artwork during transit.
Payments
We accept several payment methods, including credit/debit cards (Visa, Mastercard, American Express), PayPal, and other secure online payment options. We do not store your payment information for security reasons.
Yes, your payment information is secure. We use industry-standard encryption protocols to protect your financial data during the payment process. Your privacy and security are our top priorities.
Shipping
We offer various shipping options, including standard and expedited shipping. Shipping costs depend on factors such as the destination, size of the artwork, and the chosen shipping method. You can view the shipping costs during the checkout process before making payment.
Yes, we offer international shipping. However, shipping times and costs may vary depending on the destination. Please check the shipping information during the checkout process for international orders.
Returns
We want you to be completely satisfied with your purchase. If you are not happy with your artwork, you can return it within 30 days of receiving it. Please review our detailed return policy for more information on the return process and eligibility.
To initiate a return, please contact our customer support team. They will guide you through the return process, provide you with a return authorization, and assist you with the return shipping instructions.